We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Eligibility for Returns

We only accept returns for defective or damaged products, or if you received the wrong item.

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as received
  • The item must be in its original packaging, untorn and unopened
  • Tags must still be attached
  • A receipt or proof of purchase is required

Due to the nature of our products, we do not accept returns if the packaging has been opened or torn, even if the item has not been used.

If the packaging is torn or opened, we are unable to process a return. However, we will offer a 30% discount code for your next purchase as a courtesy.

Return Shipping

Returns are not free.
If your return is approved, return shipping costs are the responsibility of the customer unless the item is confirmed to be defective or incorrect.

Items sent back without first requesting a return will not be accepted.

To start a return, please contact us at:
📧 [email protected]

Damages & Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us within 7 days of receipt with clear photos so we can evaluate the issue and provide a solution.

Non-Returnable Items

The following items cannot be returned:

  • Opened or torn packaging
  • Personal care or beauty products
  • Sale items
  • Gift cards
  • Custom or personalized items
  • Perishable goods
  • Hazardous or flammable materials

Exchanges

We do not offer direct exchanges.
The fastest way to get a new item is to return the eligible product (if approved) and place a new order separately.

European Union – 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, without providing a reason.

Returned items must be:

  • Unused and unworn
  • In original, untorn, unopened packaging
  • With tags attached
  • Accompanied by proof of purchase

Customers are responsible for return shipping costs unless the item is defective.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection.

If approved:

  • Refunds will be issued to your original payment method within 10 business days
  • Processing times may vary depending on your bank or payment provider

If more than 15 business days have passed since your refund was approved, please contact us at:
📧 [email protected]